About Us

At the Hacienda Hotel Old Town we are committed to excellence and are dedicated to breathing new life into this beautiful, historic property in the heart of San Diego's Old Town. Our culture prioritizes both employees and guests, recognizing our team as our greatest asset. We foster a collaborative environment where employees feel valued, supported, and empowered to excel.

Position Overview

WS Management recently acquired this iconic 200-room hotel, and we are looking for a passionate and dedicated Executive Housekeeper to help lead the transformation of this property. This is a hands-on leadership role. The ideal candidate will be responsible for both short-term and long-term improvement objectives, ensuring the highest standards of cleanliness, efficiency, and guest satisfaction.

A passion for cleanliness, problem-solving, and team building is essential. This position will require long hours, being on your feet, and leading by example in Cleanliness Standards and Problem Resolution. Experience working with older buildings, significant maintenance issues, and large-scale projects is highly valuable. If you are a relentless achiever who takes pride in creating a clean, welcoming, and well-maintained environment, we want you on our team!

Key Responsibilities

Operations & Standards

Oversee daily housekeeping operations, including room cleaning, public areas, and laundry.

Conduct regular inspections to ensure cleanliness meets brand and company standards.

Ensure compliance with all health, safety, and sanitation regulations.

Develop and implement efficient cleaning schedules based on occupancy and seasonal needs.

Team Leadership

Supervise, train, and motivate the housekeeping team to maximize performance.

Foster a positive work environment that encourages employee engagement and teamwork.

Maintain accurate and up-to-date staff scheduling, aligning with guest occupancy and project needs.

Administration & Budgeting

Maintain monthly inventory of cleaning supplies, linens, and equipment.

Manage purchasing, product selection, cost control, and vendor relationships.

Oversee payroll/timeclock management and review daily attendance.

Prepare and reconcile monthly budget reports.

Handle guest requests and complaints professionally and in a timely manner.

Qualifications & Requirements

High school diploma or equivalent required (degree or certification preferred).

Minimum 2 years of experience as an Executive Housekeeper in a hotel setting.

Strong leadership, communication, and organizational skills.

Ability to work collaboratively with other departments and management teams.

Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.

Bilingual (Spanish preferred) is a plus.

Ability to work flexible hours, including weekends and holidays.

Experience working with older buildings, large-scale projects, and maintenance challenges is a plus.